HELP CENTRE
Welcome to YuTU Help Center
At YuTU, we are committed to providing you with the best possible experience. Our Help Center is designed to assist you with any questions or issues you may encounter while using our app. Below, you’ll find answers to frequently asked questions and helpful resources to ensure that you make the most out of your YuTU experience.
Frequently Asked Questions
How do I create an account on YuTU? To create an account on YuTU, simply download the app from the App Store or Google Play Store. Once installed, follow the on-screen instructions to sign up using your email address or phone number.
I forgot my password. How can I reset it? If you forgot your password, you can reset it by tapping on the “Forgot Password” option on the login screen. Follow the instructions sent to your email or phone number to reset your password securely.
How can I update my profile information? To update your profile information, navigate to the “Profile” section within the app. From there, you can edit your name, profile picture, and other details as needed.
What should I do if I encounter a bug or technical issue? If you encounter any bugs or technical issues while using YuTU, please report them to our support team via email at support@yutu.com. Be sure to include details such as your device type, operating system version, and a description of the issue you’re experiencing.
Contact Us
If you have any further questions or need assistance, please don’t hesitate to reach out to our support team. You can contact us via email at support@yutu.com or through the in-app support chat feature.
Privacy & Security
At YuTU, we take your privacy and security seriously. For more information about how we handle your data, please review our Privacy Policy available on our website.
Terms of Service
By using the YuTU app, you agree to our Terms of Service. You can view the full terms on our website.
Feedback
We value your feedback and suggestions for improving YuTU. If you have any ideas or comments you’d like to share with us, please send them to feedback@yutu.com.
Thank you for choosing YuTU!