Privacy policy
Last updated 8th October 2023
Thank you for choosing to be part of our community at YuTU.Social Limited, doing
business as YuTU (“YuTU”, “we”, “us”, or “our”).
We are committed to protecting your personal information and your right to privacy. If you have any questions or
concerns about our notice, or our practices with regards to your personal information, please contact us at
stephen@yutu.social.
When you visit our website https://www.yutu.social, mobile application, and use our services, you trust
us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain
to you in the clearest way possible what information we collect, how we use it and what rights you have in relation
to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this
privacy notice that you do not agree with, please discontinue use of our Sites or Apps and our services.
This privacy notice applies to all information collected through our website
(such as https://www.yutu.social), mobile application, (“Apps“),
and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the
“Services“).
Please read this privacy notice carefully as it will help you make
informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
1.
WHAT INFORMATION DO
WE COLLECT?
2. HOW DO
WE USE YOUR
INFORMATION?
3. WILL
YOUR
INFORMATION BE SHARED WITH ANYONE?
4. DO WE
USE COOKIES
AND OTHER TRACKING TECHNOLOGIES?
6.
HOW DO WE
HANDLE YOUR SOCIAL LOGINS?
7. HOW
LONG DO WE
KEEP YOUR INFORMATION?
8. HOW DO
WE KEEP
YOUR INFORMATION SAFE?
9. DO
WE COLLECT
INFORMATION FROM MINORS?
10.
WHAT ARE
YOUR PRIVACY RIGHTS?
11. CONTROLS
FOR DO-NOT-TRACK FEATURES
12. DO
CALIFORNIA
RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13.
DO WE MAKE
UPDATES TO THIS POLICY?
14. HOW
CAN YOU
CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
Information automatically collected
In Short: Some information — such as IP address
and/or browser and device characteristics — is collected automatically when you visit our Services or Apps.
We automatically collect certain information when you visit, use or navigate the
Services or Apps. This information does not reveal your specific identity (like your name or contact information)
but may include device and usage information, such as your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country, location, information about how and when you use
our Services or Apps and other technical information. This information is primarily needed to maintain the security
and operation of our Services or Apps, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies. You can find out more about this in our Cookies Policy: https://www.yutu.social/more/cookies-policy.
Information collected through our Apps
In Short: We may collect information regarding
your geo-location, mobile device, push notifications, when you use our apps.
If you use our Apps, we may also collect the following information:
- Geo-Location Information. We may request access or
permission to and track location-based information from your mobile device, either continuously or while you are
using our mobile application, to provide location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings. - Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile device’s camera, social media accounts, and
other features. If you wish to change our access or permissions, you may do so in your device’s settings. - Push Notifications. We may request to send you push
notifications regarding your account or the mobile application. If you wish to opt-out from receiving these
types of communications, you may turn them off in your device’s settings.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes
based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal
obligations, and/or your consent.
We use personal information collected via our Services or Apps for a variety of
business purposes described below. We process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for
compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose
listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If
you choose to link your account with us to a third party account (such as your Google or Facebook account), we
use the information you allowed us to collect from those third parties to facilitate account creation and logon
process for the performance of the contract. See the section below headed “HOW DO WE
HANDLE YOUR SOCIAL LOGINS” for further information. - To send you marketing and promotional
communications. We and/or our third party marketing partners may use the personal information you
send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out
of our marketing emails at any time (see the “WHAT ARE
YOUR PRIVACY RIGHTS” below). - To send administrative information to you. We may
use your personal information to send you product, service and new feature information and/or information about
changes to our terms, conditions, and policies. - Deliver targeted advertising to you. We may use your
information to develop and display content and advertising (and work with third parties who do so) tailored to
your interests and/or location and to measure its effectiveness. For more information, see our Cookie Policy: https://www.yutu.social/more/cookies-policy. - Administer prize draws and competitions. We may use
your information to administer prize draws and competitions when you elect to participate in competitions. - Request Feedback. We may use your information to
request feedback and to contact you about your use of our Services or Apps. - To protect our Services. We may use your information
as part of our efforts to keep our Services or Apps safe and secure (for example, for fraud monitoring and
prevention). - To enable user-to-user communications. We may use
your information in order to enable user-to-user communications with each user’s consent. - To enforce our terms, conditions and policies for Business
Purposes, Legal Reasons and Contractual. - To respond to legal requests and prevent harm. If we
receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. - To manage user accounts. We may use your information
for the purposes of managing our account and keeping it in working order. - To deliver services to the user. We may use your
information to provide you with the requested service. - To respond to user inquiries/offer support to users.
We may use your information to respond to your inquiries and solve any potential issues you might have with the
use of our Services. - For public relations and marketing purposes. We may
from time to time use the anonymised content of your YuTUs (offering and requesting posts that you have
submitted on the website or app) for publicity and marketing purposes, such as “good news” stories and other
promotional material without asking your consent. Should we wish to use details of your posts which may identify
you in any way, such as names, images or locations, or ask you to take part directly in any promotions, then we
will ask your permission beforehand. - For other Business Purposes. We may use your
information for other Business Purposes, such as data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns and to evaluate and improve our Services or Apps, products, marketing
and your experience. We may use and store this information in aggregated and anonymized form so that it is not
associated with individual end users and does not include personal information. We will not use identifiable
personal information without your consent.
In Short: We only share information with your
consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business
obligations.
We may process or share data based on the following legal basis:
- Consent: We may process your data if you have given
us specific consent to use your personal information in a specific purpose. - Legitimate Interests: We may process your data when
it is reasonably necessary to achieve our legitimate business interests. - Performance of a Contract: Where we have entered
into a contract with you, we may process your personal information to fulfill the terms of our contract. - Legal Obligations: We may disclose your information
where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in
response to public authorities to meet national security or law enforcement requirements). - Vital Interests: We may disclose your information
where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our
policies, suspected fraud, situations involving potential threats to the safety of any person and illegal
activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal
information in the following situations:
- Vendors, Consultants and Other Third-Party Service
Providers. We may share your data with third party vendors, service providers, contractors or
agents who perform services for us or on our behalf and require access to such information to do that work.
Examples include: payment processing, data analysis, email delivery, hosting services, customer service and
marketing efforts. We may allow selected third parties to use tracking technology on the Services or Apps, which
will enable them to collect data about how you interact with the Services or Apps over time. This information
may be used to, among other things, analyze and track data, determine the popularity of certain content and
better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of
your information with third parties for their promotional purposes. - Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company. - Third-Party Advertisers. We may use third-party
advertising companies to serve ads when you visit the Services or Apps. These companies may use information
about your visits to our Website(s) and other websites that are contained in web cookies and other tracking
technologies in order to provide advertisements about goods and services of interest to you. See our Cookie
Policy: https://www.yutu.social/more/cookies-policy for further information.
In Short: We may use cookies and other tracking
technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and
pixels) to access or store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Policy: https://www.yutu.social/more/cookies-policy.
5. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose
of providing better service.
This website, mobile application, or Facebook application uses Google Maps APIs.
You may find the Google Maps APIs Terms of Service here. To better understand
Google’s Privacy Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of
Service. We use information about location in conjunction with data from other data providers.
In Short: If you choose to register or log in to
our services using a social media account, we may have access to certain information about you.
Our Services or Apps offer you the ability to register and login using your third
party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will
receive certain profile information about you from your social media provider. The profile Information we receive
may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends
list, profile picture as well as other information you choose to make public.
We will use the information we receive only for the purposes that are described
in this privacy notice or that are otherwise made clear to you on the Services or Apps. Please note that we do not
control, and are not responsible for, other uses of your personal information by your third party social media
provider. We recommend that you review their privacy policy to understand how they collect, use and share your
personal information, and how you can set your privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as
necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such
as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal
information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal information and isolate
it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures
designed to protect the security of any personal information we process. However, please also remember that we
cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal
information, transmission of personal information to and from our Services or Apps is at your own risk. You should
only access the services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or
market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of
age. By using the Services or Apps, you represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Services or Apps. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected
from children under age 18, please contact us at hello@yutu.social.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European
Economic Area, you have rights that allow you greater access to and control over your personal information. You
may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to
object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with
applicable data protection laws.
If we are relying on your consent to process your personal information, you have
the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the
processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are
unlawfully processing your personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us at
privacy@yutu.social.
Account Information
If you would at any time like to review or change the information in your account
or terminate your account, you can:
■ Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, some information may be retained in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal
requirements.
Cookies and similar technologies: Most Web browsers are
set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of
our Services or Apps. To opt-out of interest-based advertising by advertisers on our Services or Apps visit http://www.aboutads.info/choices/. For further information, please see our
Cookie Policy: https://www.yutu.social/more/cookies-policy.
Opting out of email marketing: You can unsubscribe from
our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting
us using the details provided below. You will then be removed from the marketing email list – however, we will still
need to send you service-related emails that are necessary for the administration and use of your account. To
otherwise opt-out, you may:
■ Contact us using the contact information provided.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. No uniform technology standard for recognizing
and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version
of this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to make such a request, please
submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered
account with the Services or Apps, you have the right to request removal of unwanted data that you publicly post on
the Services or Apps. To request removal of such data, please contact us using the contact information provided
below, and include the email address associated with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Services or Apps, but please be aware that the data may not
be completely or comprehensively removed from our systems.
13. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at hello@yutu.social or by
post to:
YuTU | Social Limited
Flat 6
100 St. Clements Street
Oxford OX4 1AR
United Kingdom
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the laws of some countries, you may have the right to request access to
the personal information we collect from you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information, please contact hello@yutu.social. We will respond to your
request within 30 days.
